Replacement Cards

image of a mongoose lemur

Card replacement is contingent on expiration date verification. Only one card is issued. Lost Cards can be replaced for $8.00 through any of the following methods:

1. Process Online

You will need to provide your name, current contact information, and physical address listed when enrolling. The information you provide will be used to search our database. The online system will process your $8 fee and your replacement card will be mailed to you within three to ten days. Replacement cards can only be current enrollments. Transactions for replacement card requests on expired enrollments will be refunded.

Buy Replacement Card

2. Send Payment to The Toledo Zoo

Send $8 to the Membership Office along with your name, address and telephone number. Please use the following contact information to request your replacement card:
Toledo Zoo
ATTN: Membership Department
P O Box 140130
Toledo, Ohio 43614-0130

Replacements cards ordered through the mail will be processed within 10 to 14 days.

3. At the Zoo

Replacement cards can be purchased at the Membership Sales window located in the Anthony Wayne Trail entry plaza daily between 10 a.m. and 5 p.m. Please note that you may have to wait in line on busy days. Replacement cards purchased at the Sales Window will be processed in 10 to 14 days.

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